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Alicomp and Computer Reserves
have partnered to form HospITech Solutions for the delivery of hospital specific solutions.
- Alicomp manages the daily computer operations of several large metropolitan area hospitals. An affiliate of Amalgamated Life Insurance Company, Alicomp is an award-winning, technologically advanced data center service provider with 54 years of healthcare industry experience.
- Computer Reserves (CR) is an established information technology consulting company - totally committed to providing high quality consulting services to its clients. In business since 1968, CR has achieved creative solutions for over 2,000 satisfied clients, including several prominent healthcare organizations.
Alicomp and Computer Reserves have worked together for nearly 15 years. We have
combined our respective levels of expertise to offer hospital-specific information technology consulting services. To help hospitals reduce embedded costs and free up
existing funding, we are offering the following services designed to maximize data center operations:
Business Management Planning
HIPAA Compliance
E-Health Solutions
Service Levels/System Performance Assessment
Network Assessment
Help Desk Assessment
Disaster Recovery
Hardware Assessment
Software License Assessment
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Business Management Planning
Prudent Information Technology solutions reduce expenses, result in improved services for
patients, medical and administrative staff, and answer the ever growing demands of a hospital's Board of Directors. Such solutions result from sound business management planning. A professional, persuasive
business plan can help the hospital to obtain and effectively allocate monies that are required for vital and critical Information Technology Solutions. HospITech
Solutions will generate or review your Business Plan to assure optimum results for the hospital.
HIPAA Compliance
We use a step-by-step approach to HIPAA, completing one piece at a time as our clients see fit. Our suite of HIPAA services includes:
Education and Awareness
Project Assessment & Planning
Impact & Gap Analysis
Plan Implementation
Verification and Validation
Contingency Planning (Disaster Recovery)
HIPAA Audit Trail Software
E-Health Solutions
E-Health is shaping the future of healthcare. Harnessing the power of the internet to develop an
e-health strategy can enhance service offerings, increase productivity and improve the overall business process. Implementing web-based solutions - whether it’s allowing patients online access
to medical records, integrating enterprise-wide clinical systems, or providing physicians with real-time access to pharmacies, patients, or payers - streamlines information process, opens new
paths of communication and creates a competitive advantage.
Through a strategic partnership with HealthCast LLC, HospITech delivers customized web-based
solutions, making the healthcare industry’s visions of the future become a reality today.
HealthCast’s web-based enterprise solutions address specific business process problems (e.g.,
single sign-on/access control, patient scheduling and registration, and authentication of patients and personnel). It integrates information from disparate legacy systems on a real-time basis
without creating a new data repository, and then distributes the integrated information to any authorized user - anytime, anywere. Features and Benefits include:
A powerful tool for extrapolating & integrating data from dissimilar databases
Easy to use solution with a fast deployment time (weeks, not months)
Easy to maintain (does not require skilled programmers to update & maintain)
Customized access for data, reports, processes and development
Tracking ability with a customized audit tool - a component of HIPAA security
Unsurpassed security including single-sign-on and user authentication
Service Levels/System Performance Assessment
Hospital systems require the highest level of uptime: 24 hours per day/7 days per week. Clinical systems,
in particular, need to be in an environment that provides for 99.9% uptime with sub-second terminal response time. Upon completion of this assessment, we will determine how your system performance levels
compare with our industry-specific baseline statistics.
Network Assessment
Local and Wide Area Networks must provide for connectivity to all types of devices. Networks need
to be flexible enough to handle dumb terminals and PCs. Redundancy throughout the network is essential to maximize uptime. Upon completion of the Network Assessment, we will recommend
how your network can be engineered to meet the demand for uptime
Help Desk Assessment
The Help Desk System is a critical tool for reporting and resolving all MIS-related problems which
prevent doctors, nurses and other users from performing their responsibilities. Comprehensive, accurate reporting provides critical information necessary to enable sound decision making. The
Help Desk System should include Daily Incident Reports, Monthly Help Desk Reports, Trend Analysis and Downtime Reports. HospITech Solutions will assess the Help Desk system in order
to determine its effectiveness for management, MIS and users. We will verify that your current Help Desk system is consistent with your culture and mission. If no Help Desk System exists,
HospITech Solutions can design a system customized to your hospital’s specific requirements.
Hardware Assessment
HospITech Solutions will work in your data center to perform an assessment of capacity utilization
and maintenance fees to determine if your hardware is being used efficiently. We will compare the results of this Hardware Assessment against baseline statistics housed in our database. Upon completion, we will
recommend the most effective solution based on your requirements (i.e. outsourcing, platform migration, etc.)
Disaster Recovery
Many hospitals do not have the resources to fully plan for disasters. Besides the obvious natural
disasters, such as fire, earthquake, floods and storms, hundreds of things can cause hospital disasters: explosion, sabotage, vandalism, environmental problems or power failures, to name a
few. Even if your equipment survives, what if your staff cannot get to it? A labor strike, a transportation worker strike or even a blizzard that leaves your equipment untouched, but cuts off
access to it, can cause a hospital disaster. HospITech Solutions can perform an impact analysis and assess your needs to ongoing disaster recovery services. Our many years of combined
experience in the Information Technology industry ensures that you will receive a comprehensive disaster recovery plan which we can help implement.
Software License Assessment
HospITech Solutions also performs an assessment of your software licenses. We will reconcile invoices to contracts,
identify software redundancies, determine if the software is being used to maximize its functionality, and create a strategy for license management and optimization. Upon
completion to the Software License Assessment, we will provide recommendations with regard to the disposition of the software (i.e. maintain, redesign, upgrade, replace or retire.
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