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Business Continuity Services
 

Overview
Alicomp is a premier provider of IT  infrastructure outsourcing services for both primary and backup computing environments. Since 1984, Global 2000  companies have relied on Alicomp to host, manage and backup their mission critical data and applications. With the addition of office infrastructure for disaster recovery, Alicomp now provides a complete suite of Business  Continuity Services.

Office Facilities
Alicomp delivers a fully equipped office environment ready for immediate use when disaster strikes.

• 205 workstations
• Low profile desktop PCs with flat panel screens
• Advanced PBX with voice mail and call center functionality
• Fast Ethernet LAN with high speed internet access
• Private conference rooms and break room
• Full complement of office equipment -  copiers, printers, fax machines...
• Video conferencing

Backup Data Center
Alicomp's data center offers the convenience and flexibility your business needs in a crisis.

• Access via public transportation
• Within 1 mile of multiple interstate highways
• 25,000 square feet of environmentally  controlled raised floor space
• Flexible configurations - locked cages and full or fractional cabinets
• N+1 backup power plant with UPS and diesel generators
• Choice of connectivity - private networks  or managed internet access
• Fully redundant IP network infrastructure  with diverse fiber paths

Managed Services for Open Systems
Whether your disaster recovery systems are hot, warm, or cold, Alicomp can help you manage them with a comprehensive set of managed services designed and delivered for mission  critical open systems environments.

• Network, systems and web site monitoring
• Web based reporting via a secure web portal
• 24x7 network operations center and help  desk for round-the-clock support
• Certified systems and network adminstrators  and data center technicians
• Automated tape backup with on-site and off-site vaulting
• Storage area network services for primary  storage and remote mirroring 

KEY BENEFITS

• Full suite of Business Continuity  Services
   
• Fully equipped office space
   
• Workstations with flat panel PCs
   
• Advanced PBX with voice mail and ACD
   
• Convenient location
   
• State-of-art data center
   
• N+1 power plant
   
• Redundant IP network
   
• Automated systems and network managment
   
• Certified professionals
   
• 24x7 support
   
• Active IBM mainframe environment
   
• Primary storage from leading vendors
   
• Remote mirroring
   
• Automated tape library
   
• Disaster Recovery Plans
   
• Web-based planning tools

Mainframe Recovery
Your backup mainframe is just as important as your primary system. That is why Alicomp provides its business continuity clients access to a live  production environment. We also deliver the mainframe resources and flexibility that you need to be back up and  running quickly.

• Full range of IBM operating systems - z/OS, OS/390, VM, VSE
• Dedicated LPARS
• Technical assistance - systems programming, DBMS support, operations support
• Mainframe management consoles in private workstation environment
• EMC and IBM Shark primary storage
• Automated and manual tape backup facilities with off-site vaulting